Phase1: Schema + skill event tracking

Threema UX: static file middleware fix, *AIAGENT display, info banner
2026-05-23 23:50:42 +02:00 · 2026-05-23 23:45:04 +02:00 · 2026-05-17 17:29:25 +02:00
16 changed files with 1426 additions and 79 deletions
--- a/README.md
+++ b/README.md
@@ -1,66 +1,273 @@
-# Threema UX v2 — QR available on demand
+# PieCed Portal — Billing Phase 1 (drop-in replacement)

-Replaces the previous attempt that had the QR rendering inline above
-the channel help text. That placement didn't work for you in practice
-because it wasn't visible when you actually wanted it.
+Schema + event tracking. No UI yet (that lands in Phase 2).
+This zip mirrors the `pieced-portal/` repo root — extract over your
+existing source tree to apply.

-## What this does instead
+**v2 fix:** stripped stray backticks from SQL comments that were
+closing the `MIGRATION_SQL` template literal early. If you got
+"Expected a semicolon" at db.ts:335 with v1, this build is the fix.

-1. **"Show QR" link** next to the channel title in the threema card —
-   visible at all times, clickable any time you want the QR.
+---

-2. **Auto-opens the modal** the first time you focus the add-ID input
-   on the page (so a new user adding their first ID sees it without
-   needing to click "Show QR" themselves). Doesn't re-pop after
-   dismissal — the link covers re-opens.
-
-3. **Modal** with QR + 3-step instructions + "AIAGENT" label. Plain
-   `<img>` (no next/image), closes on ESC / overlay click / × button.
-
-The earlier `threema-setup.tsx` component file is removed — replaced by
-`threema-qr-modal.tsx`.
-
-## Files
+## Files in this drop

 ```
-src/lib/threema-gateway-config.ts                      # unchanged from before — central gateway constants
-src/components/channel-users/threema-qr-modal.tsx      # NEW — the modal
-src/components/channel-users/channel-users.tsx         # MODIFIED — Show QR button + focus auto-open + modal mount
-deploy/patch-i18n-threema.mjs                          # adds threemaSetup.showQr label in 4 langs
-public/threema/qr_code_AIAGENT.png                     # unchanged
+src/lib/db.ts                                                  MODIFIED
+src/types/index.ts                                             MODIFIED
+src/app/api/admin/requests/[id]/approve/route.ts               MODIFIED
+src/app/api/tenants/[name]/route.ts                            MODIFIED
+src/app/api/tenants/[name]/suspend/route.ts                    MODIFIED
+src/app/api/admin/tenants/[name]/delete/route.ts               MODIFIED
+src/app/api/admin/billing/backfill/route.ts                    NEW
 ```

-## Apply
+No `package.json` changes — Phase 1 uses only deps already present.

-```bash
-cd /path/to/pieced-portal
+### What changed

-# Remove the old inline component if you applied the previous archive
-rm -f src/components/channel-users/threema-setup.tsx
+`src/lib/db.ts`
+  - Extended `MIGRATION_SQL` with 11 new tables (idempotent — uses
+    `CREATE TABLE IF NOT EXISTS`)
+  - Added a new "Billing — Phase 1" section at the bottom with ~25
+    helper functions

-# Drop new + modified files
-unzip -o /path/to/threema-ux-v2.zip
+`src/types/index.ts`
+  - 6 new interfaces appended at the bottom

-# Update messages
-node deploy/patch-i18n-threema.mjs
+`src/app/api/admin/requests/[id]/approve/route.ts`
+  - Imports `recordTenantCreated`, `recordSkillEvents`,
+    `recordSuspensionEvent` from `@/lib/db`
+  - Resume path: records a `resumed` suspension event after
+    `patchTenantSpec({suspend: false})`
+  - Provision path: records `recordTenantCreated` + initial
+    `enabled` events after `createTenant`

-# TS check
-npx tsc --noEmit
+`src/app/api/tenants/[name]/route.ts`
+  - Imports `recordSkillEvents`
+  - After `patchTenantSpec` succeeds and the patch touched
+    `packages`, computes the diff (added/removed) and writes events.
+    Diff is computed against the patched CR (the returned state)
+    so events match what K8s committed.

-git add -A
-git commit -m "Threema QR: on-demand modal + auto-open on first add"
-git push
-```
+`src/app/api/tenants/[name]/suspend/route.ts`
+  - Imports `recordSuspensionEvent`
+  - Records `suspended` or `resumed` after the patch succeeds

-After redeploy, the threema card under Authorized Users shows:
+`src/app/api/admin/tenants/[name]/delete/route.ts`
+  - Imports `recordTenantDeleted`
+  - Stamps `deleted_at` on the lifecycle row after `deleteTenant`
+
+`src/app/api/admin/billing/backfill/route.ts` (new)
+  - `POST /api/admin/billing/backfill` — platform-only, idempotent
+  - Reads every live PiecedTenant CR, mirrors creationTimestamp,
+    current `spec.packages`, and `status.suspendedAt` into the new
+    tables. Run once after deploy to bootstrap historical data.
+
+### Tables added (Postgres, all idempotent)

 ```
-threema    [Show QR]                              0 users
-            ────────────────────
-            <help text: 'Enter your own Threema ID...'>
-            ────────────────────
-            [ input: A8K2P3X7    ] [ Add ]
-            ^^^ focusing this opens the QR modal the first time
+platform_pricing            single-row pricing config
+skill_pricing               per-package daily price (optional)
+tenant_billing_lifecycle    per-tenant created_at + deleted_at
+tenant_skill_events         append-only enable/disable log
+tenant_suspension_events    append-only suspend/resume log
+org_billing_config          per-org billing posture (pay-by-invoice,
+                            stripe id, auto-cron toggles)
+org_payment_methods         Stripe payment methods (Phase 4)
+invoice_number_counters     gapless per-year counter
+invoices                    immutable issued invoices (Phase 2)
+invoice_lines               invoice line items (Phase 2)
+invoice_reminders           sent reminders + their PDFs (Phase 6)
 ```

-Clicking "Show QR" or focusing the input → modal with QR + steps.
+The invoice/lines/reminders tables ship now so Phase 2 doesn't need
+a second migration, but no code writes to them until Phase 2.
+
+### Design properties
+
+* Every billing-tracking call is wrapped in `try/catch`. A logging
+  failure never blocks the K8s operation.
+* PATCH-diff is computed against the *returned* CR state, not the
+  pre-patch state, so events match what K8s actually committed.
+* Event tables are append-only. Historical billing can be
+  recomputed reproducibly.
+* `tenant_billing_lifecycle` mirrors created_at + deleted_at so
+  deleted tenants still have a final-invoice anchor.
+* All money is `NUMERIC`: 10,2 for CHF amounts, 10,5 for per-unit
+  prices.
+
+---
+
+## Deploy
+
+1. Extract this zip over your `pieced-portal/` source tree
+2. Build & push:
+   ```
+   ./buildanddeploy.sh    # or your usual flow
+   ```
+3. Bump the image tag in `gitops/apps/portal/deployment.yaml`,
+   commit, push. ArgoCD picks it up.
+4. On pod boot, the next DB query auto-runs `MIGRATION_SQL` (your
+   existing `ensureSchema` pattern). No manual `psql` needed.
+
+---
+
+## Testing (in order — don't skip steps)
+
+### Step 1 — Migration ran
+
+After the new pod is `Ready`, exec into the portal DB and verify
+all 11 new tables exist:
+
+```
+kubectl -n portal exec -it portal-db-1 -- \
+  psql -U portal -d portal -c "\dt"
+```
+
+You should see the new tables alongside the existing ones.
+
+Sanity-check the single-row pricing config seed:
+
+```
+kubectl -n portal exec -it portal-db-1 -- \
+  psql -U portal -d portal -c "SELECT * FROM platform_pricing;"
+```
+
+Expected: one row, all zeros, vat_rate_chli=8.10.
+
+### Step 2 — Backfill existing tenants
+
+Run the backfill once. From a logged-in admin browser tab DevTools
+console:
+
+```js
+await fetch('/api/admin/billing/backfill', { method: 'POST' })
+  .then(r => r.json())
+```
+
+Expected response (numbers will vary):
+```
+{
+  "message": "Backfill complete.",
+  "tenantsExamined": 4,
+  "lifecycleInserted": 4,
+  "eventsInserted": 12,
+  "suspensionEventsInserted": 0
+}
+```
+
+Run it a SECOND time — all three "Inserted" counts should be 0
+(idempotency check).
+
+### Step 3 — Verify backfill data
+
+```
+kubectl -n portal exec -it portal-db-1 -- psql -U portal -d portal
+```
+
+```sql
+SELECT tenant_name, zitadel_org_id, created_at, deleted_at
+  FROM tenant_billing_lifecycle ORDER BY created_at;
+
+SELECT tenant_name, skill_id, event_kind, occurred_at
+  FROM tenant_skill_events ORDER BY tenant_name, occurred_at;
+```
+
+Cross-check against the live CR:
+```
+kubectl get piecedtenants -o jsonpath='{range .items[*]}{.metadata.name}{": "}{.spec.packages}{"\n"}{end}'
+```
+
+Every package currently in `spec.packages` should have a matching
+`enabled` event row.
+
+### Step 4 — Live skill toggle
+
+From the customer-facing tenant detail page, enable a package not
+previously present (e.g. `searxng-local-search`):
+
+```sql
+SELECT * FROM tenant_skill_events
+ WHERE tenant_name = 'your-test-tenant'
+ ORDER BY id DESC LIMIT 3;
+```
+
+Expect a fresh `enabled` row. Disable the package → expect a
+`disabled` row on top.
+
+### Step 5 — Live suspend toggle
+
+Cancel a test tenant from the customer-side button:
+
+```sql
+SELECT * FROM tenant_suspension_events
+ WHERE tenant_name = 'your-test-tenant'
+ ORDER BY id DESC LIMIT 3;
+```
+
+Expect a `suspended` row. Resume via the admin approval flow →
+expect a `resumed` row.
+
+### Step 6 — Live delete
+
+Delete a test tenant from the admin panel:
+
+```sql
+SELECT tenant_name, created_at, deleted_at
+  FROM tenant_billing_lifecycle
+ WHERE tenant_name = 'your-deleted-tenant';
+```
+
+`deleted_at` should be stamped with roughly "now".
+
+### Step 7 — Pricing rows survive (optional)
+
+Direct-INSERT a price into `platform_pricing` and `skill_pricing`,
+restart the portal pod, confirm rows survive:
+
+```sql
+UPDATE platform_pricing
+   SET tenant_monthly_fee_chf = 49.00,
+       tenant_setup_fee_chf   = 99.00,
+       threema_message_chf    = 0.005
+ WHERE id = 1;
+
+INSERT INTO skill_pricing (skill_id, daily_price_chf)
+VALUES ('searxng-local-search', 0.10)
+ON CONFLICT (skill_id) DO UPDATE
+   SET daily_price_chf = EXCLUDED.daily_price_chf;
+```
+
+No application behaviour changes from these — they're inert until
+Phase 2 starts computing invoices.
+
+---
+
+## Rollback
+
+The migration is additive — no existing columns/tables touched.
+To roll back:
+
+1. Re-deploy the previous portal image (revert the tag in gitops)
+2. New tables remain in the DB but are unreferenced. Leave them
+   in place — Phase 2 will use them again. Or drop them:
+   ```sql
+   DROP TABLE IF EXISTS invoice_reminders, invoice_lines, invoices,
+     invoice_number_counters, org_payment_methods, org_billing_config,
+     tenant_suspension_events, tenant_skill_events,
+     tenant_billing_lifecycle, skill_pricing, platform_pricing CASCADE;
+   ```
+
+---
+
+## What's NOT in this phase (by design)
+
+* No customer-facing /billing page
+* No admin pricing UI
+* No invoice generation
+* No PDF rendering
+* No Stripe wiring
+* No reminders or cron
+
+These are Phases 2-6.
--- a/deploy/patch-i18n-threema.mjs
+++ b/deploy/patch-i18n-threema.mjs
@@ -37,7 +37,9 @@ const i18n = {
      step2: "Tap the scan icon and scan this QR code to add the assistant as a contact.",
      step3: "Then add your own Threema ID below.",
      qrAlt: "QR code to add {gateway} as a Threema contact",
-      showQr: "Show QR",
+      bannerTitle: "Set up Threema",
+      bannerBody: "Open Threema on your phone and scan our QR code to add the assistant as a contact. Then add your own Threema ID below.",
+      bannerButton: "Show QR code",
    },
  },
  de: {
@@ -57,7 +59,9 @@ const i18n = {
      step2: "Tippen Sie auf das Scan-Symbol und scannen Sie diesen QR-Code, um den Assistenten als Kontakt hinzuzufügen.",
      step3: "Fügen Sie anschliessend unten Ihre eigene Threema-ID hinzu.",
      qrAlt: "QR-Code, um {gateway} als Threema-Kontakt hinzuzufügen",
-      showQr: "QR anzeigen",
+      bannerTitle: "Threema einrichten",
+      bannerBody: "Öffnen Sie Threema auf Ihrem Telefon und scannen Sie unseren QR-Code, um den Assistenten als Kontakt hinzuzufügen. Geben Sie anschliessend unten Ihre eigene Threema-ID ein.",
+      bannerButton: "QR-Code anzeigen",
    },
  },
  fr: {
@@ -77,7 +81,9 @@ const i18n = {
      step2: "Appuyez sur l'icône de scan et scannez ce QR code pour ajouter l'assistant comme contact.",
      step3: "Puis ajoutez votre propre identifiant Threema ci-dessous.",
      qrAlt: "QR code pour ajouter {gateway} comme contact Threema",
-      showQr: "Afficher le QR",
+      bannerTitle: "Configurer Threema",
+      bannerBody: "Ouvrez Threema sur votre téléphone et scannez notre QR code pour ajouter l'assistant comme contact. Saisissez ensuite votre propre identifiant Threema ci-dessous.",
+      bannerButton: "Afficher le QR code",
    },
  },
  it: {
@@ -97,7 +103,9 @@ const i18n = {
      step2: "Tocca l'icona di scansione e scansiona questo QR code per aggiungere l'assistente ai contatti.",
      step3: "Quindi aggiungi il tuo ID Threema qui sotto.",
      qrAlt: "QR code per aggiungere {gateway} come contatto Threema",
-      showQr: "Mostra QR",
+      bannerTitle: "Configura Threema",
+      bannerBody: "Apri Threema sul tuo telefono e scansiona il nostro QR code per aggiungere l'assistente ai contatti. Inserisci poi il tuo ID Threema qui sotto.",
+      bannerButton: "Mostra QR code",
    },
  },
 };
--- a/src/app/api/admin/billing/backfill/route.ts
+++ b/src/app/api/admin/billing/backfill/route.ts
@@ -0,0 +1,70 @@
+import { NextResponse } from "next/server";
+import { requirePlatformRole } from "@/lib/session";
+import { listTenants } from "@/lib/k8s";
+import { backfillTenantBillingLifecycle } from "@/lib/db";
+import { safeError } from "@/lib/errors";
+
+/**
+ * POST /api/admin/billing/backfill
+ *
+ * One-off bootstrap that reads every live PiecedTenant CR and
+ * mirrors it into the Phase 1 billing tables:
+ *   - tenant_billing_lifecycle.created_at ← CR's creationTimestamp
+ *   - tenant_skill_events: one 'enabled' event per package in
+ *     spec.packages, anchored at the CR's creationTimestamp
+ *   - tenant_suspension_events: one 'suspended' event if the CR is
+ *     currently suspended (anchored at status.suspendedAt)
+ *
+ * Idempotent — re-running is safe. The helper only inserts rows
+ * for tenants that have no lifecycle row / no events yet; running
+ * twice produces zero additional rows.
+ *
+ * Authorization: platform role only. The body of the request is
+ * ignored.
+ *
+ * Response: counts of rows inserted, mostly for sanity-checking
+ * (expect non-zero on first run, zero on subsequent runs).
+ *
+ * Phase 2 will surface this behind an admin UI button.
+ */
+export async function POST() {
+  try {
+    await requirePlatformRole();
+  } catch {
+    return NextResponse.json({ error: "Forbidden" }, { status: 403 });
+  }
+
+  try {
+    const tenants = await listTenants();
+    const result = await backfillTenantBillingLifecycle(
+      tenants.map((t) => ({
+        name: t.metadata.name,
+        // Tenants without the org label exist as a pre-Slice-3
+        // artifact; we still record them but with 'unknown' as the
+        // org id, which surfaces them in admin reports for manual
+        // labelling. Per-org billing computation skips rows with
+        // org id = 'unknown'.
+        zitadelOrgId:
+          t.metadata.labels?.["pieced.ch/zitadel-org-id"] ?? "unknown",
+        createdAt: t.metadata.creationTimestamp
+          ? new Date(t.metadata.creationTimestamp)
+          : new Date(),
+        packages: t.spec.packages ?? [],
+        suspendedAt: t.status?.suspendedAt
+          ? new Date(t.status.suspendedAt)
+          : null,
+      }))
+    );
+    return NextResponse.json({
+      message: "Backfill complete.",
+      tenantsExamined: tenants.length,
+      ...result,
+    });
+  } catch (e: any) {
+    console.error("Backfill failed:", e);
+    return NextResponse.json(
+      { error: safeError(e, "Backfill failed") },
+      { status: 500 }
+    );
+  }
+}
--- a/src/app/api/admin/requests/[id]/approve/route.ts
+++ b/src/app/api/admin/requests/[id]/approve/route.ts
@@ -4,6 +4,9 @@ import {
  getTenantRequestById,
  updateTenantRequestStatus,
  clearEncryptedSecrets,
+  recordTenantCreated,
+  recordSkillEvents,
+  recordSuspensionEvent,
 } from "@/lib/db";
 import { createTenant, patchTenantSpec, setTenantAnnotation } from "@/lib/k8s";
 import { sendApprovalEmail, sendResumeApprovalEmail } from "@/lib/email";
@@ -85,6 +88,23 @@ export async function POST(
    }
    try {
      await patchTenantSpec(tenantRequest.tenantName, { suspend: false });
+
+      // Billing — Phase 1: record the resume so monthly proration
+      // counts the suspended segment correctly. Best-effort; if
+      // logging fails, the approval still succeeds.
+      try {
+        await recordSuspensionEvent(
+          tenantRequest.tenantName,
+          tenantRequest.zitadelOrgId,
+          "resumed"
+        );
+      } catch (e) {
+        console.error(
+          "billing: failed to record resumed suspension event:",
+          e
+        );
+      }
+
      // Clear the annotation that pauses the operator's 60-day TTL.
      // Best-effort — annotation cleanup is also done by the operator
      // when it sees suspend=false on the next reconcile (it clears
@@ -199,6 +219,35 @@ export async function POST(
      }
    );

+    // Billing — Phase 1: record the tenant's creation and initial
+    // package state. Anchored at "now" rather than the CR's
+    // creationTimestamp because we don't get the timestamp back from
+    // createTenant — the few-millisecond skew vs the CR's actual
+    // creationTimestamp is irrelevant for monthly billing.
+    //
+    // Best-effort: tracking failures must never block provisioning.
+    // The backfill helper can repair any gaps later if needed.
+    const billingAnchor = new Date();
+    try {
+      await recordTenantCreated(
+        tenantName,
+        tenantRequest.zitadelOrgId,
+        billingAnchor
+      );
+      await recordSkillEvents(
+        tenantName,
+        tenantRequest.zitadelOrgId,
+        packages,
+        [],
+        billingAnchor
+      );
+    } catch (e) {
+      console.error(
+        "billing: failed to record tenant creation / initial skill events:",
+        e
+      );
+    }
+
    // Step 5: Update request status — clear admin notes on re-approval
    const updated = await updateTenantRequestStatus(id, "provisioning", {
      adminNotes: isReApproval ? null : adminNotes,
--- a/src/app/api/admin/tenants/[name]/delete/route.ts
+++ b/src/app/api/admin/tenants/[name]/delete/route.ts
@@ -4,6 +4,7 @@ import { getTenant, deleteTenant } from "@/lib/k8s";
 import {
  markTenantRequestDeletedByTenantName,
  removeAllAssignmentsForTenant,
+  recordTenantDeleted,
 } from "@/lib/db";
 import { safeError } from "@/lib/errors";

@@ -49,6 +50,15 @@ export async function POST(
      console.error("Failed to clean up tenant assignments:", e)
    );

+    // Billing — Phase 1: stamp deletion timestamp on the lifecycle
+    // row so the final invoice covering the deletion month can
+    // prorate correctly. Idempotent at the DB layer; a missing
+    // lifecycle row (e.g. pre-Phase-1 tenants that haven't been
+    // backfilled yet) makes this a no-op.
+    await recordTenantDeleted(name).catch((e) =>
+      console.error("billing: failed to stamp tenant deletion:", e)
+    );
+
    return NextResponse.json({
      message: "Tenant deletion initiated. The operator will clean up all resources.",
    });
--- a/src/app/api/tenants/[name]/route.ts
+++ b/src/app/api/tenants/[name]/route.ts
@@ -3,6 +3,7 @@ import { getSessionUser, canMutate } from "@/lib/session";
 import { canUserSeeTenant } from "@/lib/visibility";
 import { getTenant, patchTenantSpec } from "@/lib/k8s";
 import { getPackageDef } from "@/lib/packages";
+import { recordSkillEvents } from "@/lib/db";
 import { safeError } from "@/lib/errors";

 const ALLOWED_WORKSPACE_FILES = ["SOUL.md", "AGENTS.md", "TOOLS.md"];
@@ -187,6 +188,50 @@ export async function PATCH(
    }

    const updated = await patchTenantSpec(name, specPatch);
+
+    // Billing — Phase 1: if packages changed, record enable/disable
+    // events. The diff is computed against the patched CR (the
+    // returned state) rather than `existing` so the events match
+    // what K8s actually committed. Best-effort: a logging failure
+    // never poisons the PATCH response — drift would be reconciled
+    // on the next backfill or by the next normal toggle.
+    //
+    // Note on races: two concurrent PATCHes could each see the
+    // same `existing` and both succeed at the K8s layer (last write
+    // wins for spec.packages, which is replaced wholesale). The
+    // events from the losing PATCH would then describe a transition
+    // that no longer reflects reality. Acceptable trade-off for v1
+    // — the toggle UI sends one request at a time and races would
+    // only matter for adjacent same-day toggles, which the billing
+    // computation collapses to a single billable day anyway.
+    if (specPatch.packages !== undefined) {
+      try {
+        const orgId =
+          existing.metadata.labels?.["pieced.ch/zitadel-org-id"] ?? null;
+        if (orgId) {
+          const oldSet = new Set<string>(existing.spec.packages ?? []);
+          const newSet = new Set<string>(updated.spec.packages ?? []);
+          const added = [...newSet].filter((x) => !oldSet.has(x));
+          const removed = [...oldSet].filter((x) => !newSet.has(x));
+          if (added.length > 0 || removed.length > 0) {
+            await recordSkillEvents(name, orgId, added, removed);
+          }
+        } else {
+          // A tenant without the org label is a pre-Slice-3 artifact
+          // — we can't attribute its skill events to any org. Log
+          // and skip rather than guess.
+          console.warn(
+            `billing: tenant ${name} has no zitadel-org-id label; skill events not recorded`
+          );
+        }
+      } catch (e) {
+        console.error(
+          `billing: failed to record skill events for ${name}:`,
+          e
+        );
+      }
+    }
+
    return NextResponse.json(updated);
  } catch (e: any) {
    return NextResponse.json(
--- a/src/app/api/tenants/[name]/suspend/route.ts
+++ b/src/app/api/tenants/[name]/suspend/route.ts
@@ -3,6 +3,7 @@ import { z } from "zod";
 import { getSessionUser, canMutate } from "@/lib/session";
 import { getTenant, patchTenantSpec, setTenantAnnotation } from "@/lib/k8s";
 import { canUserSeeTenant } from "@/lib/visibility";
+import { recordSuspensionEvent } from "@/lib/db";
 import { safeError } from "@/lib/errors";

 const patchSchema = z.object({
@@ -101,6 +102,33 @@ export async function PATCH(
  try {
    await patchTenantSpec(name, { suspend });

+    // Billing — Phase 1: record the transition so monthly proration
+    // can exclude suspended days from the fixed fee. The portal
+    // commands this transition; the operator's status.suspendedAt
+    // lags by a reconcile cycle (seconds), which is irrelevant for
+    // monthly billing. Best-effort: a logging failure never blocks
+    // the suspend/resume itself.
+    try {
+      const orgId =
+        tenant.metadata.labels?.["pieced.ch/zitadel-org-id"] ?? null;
+      if (orgId) {
+        await recordSuspensionEvent(
+          name,
+          orgId,
+          suspend ? "suspended" : "resumed"
+        );
+      } else {
+        console.warn(
+          `billing: tenant ${name} has no zitadel-org-id label; suspension event not recorded`
+        );
+      }
+    } catch (e) {
+      console.error(
+        `billing: failed to record suspension event for ${name}:`,
+        e
+      );
+    }
+
    // On admin-side resume, also clear the pending-resume-request
    // annotation if it exists. Belt-and-suspenders: the admin-approve
    // endpoint already clears it on its happy path, but a platform
--- a/src/components/channel-users/channel-users.tsx
+++ b/src/components/channel-users/channel-users.tsx
@@ -225,24 +225,47 @@ export function ChannelUsers({
            className="bg-surface-2 border border-border rounded-lg p-4"
          >
            <div className="flex items-center justify-between mb-3">
-              <div className="flex items-center gap-2">
-                <h4 className="text-sm font-medium text-text-primary capitalize">
-                  {channel}
-                </h4>
-                {channel === "threema" && (
-                  <button
-                    onClick={() => setShowQrFor("threema")}
-                    className="text-xs font-medium text-accent hover:text-accent-dim cursor-pointer underline underline-offset-2"
-                  >
-                    {t("threemaSetup.showQr")}
-                  </button>
-                )}
-              </div>
+              <h4 className="text-sm font-medium text-text-primary capitalize">
+                {channel}
+              </h4>
              <span className="text-xs text-text-muted tabular-nums">
                {users.length} {t("users")}
              </span>
            </div>

+            {channel === "threema" && (
+              <div className="mb-3 flex flex-col sm:flex-row gap-3 items-start sm:items-center justify-between bg-accent/5 border border-accent/30 rounded-lg p-3">
+                <div className="flex items-start gap-2 flex-1">
+                  <svg
+                    className="w-4 h-4 mt-0.5 text-accent flex-shrink-0"
+                    fill="none"
+                    viewBox="0 0 24 24"
+                    stroke="currentColor"
+                    strokeWidth="2"
+                    aria-hidden="true"
+                  >
+                    <path
+                      strokeLinecap="round"
+                      strokeLinejoin="round"
+                      d="M3 4a1 1 0 011-1h4a1 1 0 011 1v4a1 1 0 01-1 1H4a1 1 0 01-1-1V4zM15 4a1 1 0 011-1h4a1 1 0 011 1v4a1 1 0 01-1 1h-4a1 1 0 01-1-1V4zM3 16a1 1 0 011-1h4a1 1 0 011 1v4a1 1 0 01-1 1H4a1 1 0 01-1-1v-4zM13 13h3v3h-3zM18 13h3v3h-3zM13 18h3v3h-3zM18 18h3v3h-3z"
+                    />
+                  </svg>
+                  <div className="text-xs text-text-secondary leading-relaxed">
+                    <p className="font-medium text-text-primary mb-0.5">
+                      {t("threemaSetup.bannerTitle")}
+                    </p>
+                    <p>{t("threemaSetup.bannerBody")}</p>
+                  </div>
+                </div>
+                <button
+                  onClick={() => setShowQrFor("threema")}
+                  className="self-stretch sm:self-auto px-3 py-2 text-xs font-medium bg-accent text-surface-0 rounded-lg hover:bg-accent-dim transition-colors whitespace-nowrap cursor-pointer shadow-lg shadow-accent/20"
+                >
+                  {t("threemaSetup.bannerButton")}
+                </button>
+              </div>
+            )}
+
            {helpKey && (
              <p className="text-xs text-text-secondary bg-surface-1 border border-border rounded-lg p-3 mb-3 whitespace-pre-line">
                {t(helpKey)}
--- a/src/lib/db.ts
+++ b/src/lib/db.ts
@@ -272,6 +272,252 @@ const MIGRATION_SQL = `
  END $$;
  CREATE INDEX IF NOT EXISTS idx_support_ticket_comments_ticket
    ON support_ticket_comments(ticket_id, created_at);
+
+  -- =========================================================================
+  -- Billing — Phase 1: pricing, lifecycle, and events
+  -- =========================================================================
+  --
+  -- This block introduces the schema for the consolidated billing
+  -- subsystem. Phase 1 lands the schema + writes the lifecycle and
+  -- skill-event rows that downstream phases consume; invoice
+  -- generation, PDF rendering, Stripe wiring and reminders are added
+  -- in later phases. The invoice/line/reminder tables are created
+  -- here so all billing schema lives in a single migration block,
+  -- but no code writes to them until Phase 2.
+  --
+  -- Money columns: NUMERIC(10,2) for CHF amounts (max ~99 million.99
+  -- which is fine for the foreseeable future) and NUMERIC(10,5) for
+  -- per-unit prices (Threema messages and skill-days can have
+  -- sub-rappen unit prices — 0.00012 CHF/message is the kind of
+  -- granularity we want to keep precise across multiplication).
+  --
+  -- All timestamps are TIMESTAMPTZ. Billing-day computations use UTC
+  -- by convention (matches all other stored timestamps; avoids DST
+  -- ambiguity around month boundaries).
+
+  -- Single-row platform pricing config. The id=1 CHECK and explicit
+  -- DEFAULT 1 make accidental multi-row inserts impossible, and
+  -- callers can always SELECT * FROM platform_pricing WHERE id = 1.
+  -- (Could use a settings KV table; this shape is clearer for
+  -- typed columns that the admin UI binds to directly.)
+  CREATE TABLE IF NOT EXISTS platform_pricing (
+    id                       INT PRIMARY KEY DEFAULT 1 CHECK (id = 1),
+    tenant_monthly_fee_chf   NUMERIC(10,2) NOT NULL DEFAULT 0,
+    tenant_setup_fee_chf     NUMERIC(10,2) NOT NULL DEFAULT 0,
+    -- Single price per Threema message; the relay reports in+out
+    -- separately but the spec ("billed per Message") treats both
+    -- directions identically. If asymmetric pricing is needed
+    -- later, split into in/out columns — additive change.
+    threema_message_chf      NUMERIC(10,5) NOT NULL DEFAULT 0,
+    -- Default VAT rate for CH/LI customers, as percent (e.g. 8.10).
+    -- Foreign customers' effective rate is computed at invoice time
+    -- from billing address + VAT number (reverse-charge logic).
+    vat_rate_chli            NUMERIC(5,2) NOT NULL DEFAULT 8.10,
+    updated_at               TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+  -- Ensure the single row exists. ON CONFLICT DO NOTHING is idempotent
+  -- on every migration run.
+  INSERT INTO platform_pricing (id) VALUES (1) ON CONFLICT DO NOTHING;
+
+  -- Per-package optional daily price. Any package id can have a row;
+  -- the admin UI in Phase 2 will only expose skill-category packages
+  -- because that's what the spec called for, but nothing here
+  -- prevents pricing other categories later.
+  --
+  -- "skill" naming follows the spec ("custom pricing also for skills").
+  CREATE TABLE IF NOT EXISTS skill_pricing (
+    skill_id                 TEXT PRIMARY KEY,
+    daily_price_chf          NUMERIC(10,5) NOT NULL,
+    created_at               TIMESTAMPTZ NOT NULL DEFAULT now(),
+    updated_at               TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+
+  -- One row per tenant. created_at anchors first-month proration;
+  -- deleted_at (nullable, stamped on delete) anchors last-month
+  -- proration. The PiecedTenant CR is the source of truth for
+  -- existence, but once the CR is deleted we lose its
+  -- creationTimestamp — so we mirror those two bookends here.
+  CREATE TABLE IF NOT EXISTS tenant_billing_lifecycle (
+    tenant_name              TEXT PRIMARY KEY,
+    zitadel_org_id           TEXT NOT NULL,
+    created_at               TIMESTAMPTZ NOT NULL,
+    deleted_at               TIMESTAMPTZ
+  );
+  CREATE INDEX IF NOT EXISTS idx_tenant_billing_lifecycle_org
+    ON tenant_billing_lifecycle(zitadel_org_id);
+
+  -- Skill enable/disable events. One row per state change; same-day
+  -- toggles still produce multiple rows, and the billing computation
+  -- collapses to distinct UTC days at compute time. This append-only
+  -- log preserves history for audit and lets us re-bill historical
+  -- months reproducibly.
+  --
+  -- skill_id is the package id from PACKAGE_CATALOG. We store
+  -- events for ALL package toggles, not just skill-category — the
+  -- channel/core toggles are cheap to record and may become billable
+  -- in the future without a schema change.
+  CREATE TABLE IF NOT EXISTS tenant_skill_events (
+    id                       BIGSERIAL PRIMARY KEY,
+    tenant_name              TEXT NOT NULL,
+    zitadel_org_id           TEXT NOT NULL,
+    skill_id                 TEXT NOT NULL,
+    event_kind               TEXT NOT NULL CHECK (event_kind IN ('enabled', 'disabled')),
+    occurred_at              TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+  CREATE INDEX IF NOT EXISTS idx_tenant_skill_events_tenant_skill
+    ON tenant_skill_events(tenant_name, skill_id, occurred_at);
+  CREATE INDEX IF NOT EXISTS idx_tenant_skill_events_org_time
+    ON tenant_skill_events(zitadel_org_id, occurred_at);
+
+  -- Suspend/resume transitions. Same shape as skill events. Reading
+  -- these in order reconstructs the suspended-state segments for
+  -- monthly fee proration: a tenant in 'suspended' state pays no
+  -- monthly fee for the days it was suspended.
+  --
+  -- The portal commands the transition (PATCH spec.suspend); the
+  -- operator observes and stamps PiecedTenantStatus.suspendedAt
+  -- after reconcile. We record the event at command time — billing
+  -- is monthly so the few-second reconcile lag is irrelevant.
+  CREATE TABLE IF NOT EXISTS tenant_suspension_events (
+    id                       BIGSERIAL PRIMARY KEY,
+    tenant_name              TEXT NOT NULL,
+    zitadel_org_id           TEXT NOT NULL,
+    event_kind               TEXT NOT NULL CHECK (event_kind IN ('suspended','resumed')),
+    occurred_at              TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+  CREATE INDEX IF NOT EXISTS idx_tenant_suspension_events_tenant
+    ON tenant_suspension_events(tenant_name, occurred_at);
+
+  -- Per-org billing configuration. Distinct from org_billing
+  -- (address/VAT/email): that table is customer-editable, this one
+  -- is admin-controlled and holds the payment posture.
+  --
+  -- Defaults: a new org has pay_by_invoice = false (must use a
+  -- credit card per the onboarding gate in Phase 4) and auto
+  -- billing/reminders enabled. Admin can flip pay_by_invoice on
+  -- per customer, after which approval no longer requires a card.
+  CREATE TABLE IF NOT EXISTS org_billing_config (
+    zitadel_org_id           TEXT PRIMARY KEY,
+    pay_by_invoice           BOOLEAN NOT NULL DEFAULT FALSE,
+    stripe_customer_id       TEXT,
+    auto_invoice_enabled     BOOLEAN NOT NULL DEFAULT TRUE,
+    auto_reminders_enabled   BOOLEAN NOT NULL DEFAULT TRUE,
+    created_at               TIMESTAMPTZ NOT NULL DEFAULT now(),
+    updated_at               TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+
+  -- Stripe payment methods. Populated by the Phase 4 webhook handler.
+  -- Created in Phase 1 so all billing schema is together; rows are
+  -- empty until Phase 4 ships.
+  CREATE TABLE IF NOT EXISTS org_payment_methods (
+    id                       UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+    zitadel_org_id           TEXT NOT NULL,
+    stripe_payment_method_id TEXT NOT NULL UNIQUE,
+    brand                    TEXT,
+    last4                    TEXT,
+    exp_month                INT,
+    exp_year                 INT,
+    is_default               BOOLEAN NOT NULL DEFAULT FALSE,
+    created_at               TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+  CREATE INDEX IF NOT EXISTS idx_org_payment_methods_org
+    ON org_payment_methods(zitadel_org_id);
+  -- At most one default payment method per org. Partial unique index
+  -- so non-default rows don't conflict with each other.
+  CREATE UNIQUE INDEX IF NOT EXISTS uniq_org_payment_methods_default
+    ON org_payment_methods(zitadel_org_id) WHERE is_default = TRUE;
+
+  -- Gapless per-year invoice number counter (Art. 957a OR
+  -- compliance). A Postgres SEQUENCE would be faster but allows
+  -- gaps on rollback; this counter table is SELECT FOR UPDATE-able
+  -- and produces gapless numbers when the invoice insert is in the
+  -- same transaction. Populated lazily — the first invoice of each
+  -- year inserts its row.
+  CREATE TABLE IF NOT EXISTS invoice_number_counters (
+    year                     INT PRIMARY KEY,
+    last_number              INT NOT NULL DEFAULT 0
+  );
+
+  -- Issued invoices. Immutable once status leaves 'draft'.
+  -- billing_snapshot captures the address/VAT/email at issue time
+  -- so subsequent edits to org_billing don't mutate historical
+  -- invoices.
+  CREATE TABLE IF NOT EXISTS invoices (
+    id                       UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+    invoice_number           TEXT NOT NULL UNIQUE,
+    zitadel_org_id           TEXT NOT NULL,
+    -- Billing period as DATEs (not timestamps): a calendar month.
+    -- period_end is the last day of the month, inclusive.
+    period_start             DATE NOT NULL,
+    period_end               DATE NOT NULL,
+    issued_at                TIMESTAMPTZ NOT NULL DEFAULT now(),
+    due_at                   DATE NOT NULL,
+    subtotal_chf             NUMERIC(10,2) NOT NULL,
+    vat_rate                 NUMERIC(5,2) NOT NULL,
+    vat_amount_chf           NUMERIC(10,2) NOT NULL,
+    total_chf                NUMERIC(10,2) NOT NULL,
+    status                   TEXT NOT NULL DEFAULT 'open' CHECK (
+      status IN ('draft','open','paid','overdue','void','uncollectible')
+    ),
+    billing_snapshot         JSONB NOT NULL,
+    payment_method           TEXT NOT NULL CHECK (payment_method IN ('invoice','card')),
+    stripe_payment_intent_id TEXT,
+    pdf_data                 BYTEA,
+    pdf_filename             TEXT,
+    admin_notes              TEXT,
+    paid_at                  TIMESTAMPTZ,
+    paid_by                  TEXT,
+    paid_method_detail       TEXT,
+    created_at               TIMESTAMPTZ NOT NULL DEFAULT now()
+  );
+  CREATE INDEX IF NOT EXISTS idx_invoices_org
+    ON invoices(zitadel_org_id, issued_at DESC);
+  CREATE INDEX IF NOT EXISTS idx_invoices_status
+    ON invoices(status, due_at);
+  -- One invoice per org per billing month — protects the monthly
+  -- cron from double-issuing if it gets retried mid-run.
+  CREATE UNIQUE INDEX IF NOT EXISTS uniq_invoices_org_period
+    ON invoices(zitadel_org_id, period_start);
+
+  -- Invoice line items. The kind column lets the PDF renderer
+  -- group lines (all monthly fees together, all AI usage together,
+  -- etc.) and the admin UI filter by category.
+  CREATE TABLE IF NOT EXISTS invoice_lines (
+    id                       UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+    invoice_id               UUID NOT NULL REFERENCES invoices(id) ON DELETE CASCADE,
+    -- NULL for org-wide items; tenant name for per-tenant breakdowns.
+    tenant_name              TEXT,
+    kind                     TEXT NOT NULL CHECK (kind IN (
+      'tenant_monthly','tenant_setup','ai_usage','threema_messages','skill_usage','adjustment'
+    )),
+    description              TEXT NOT NULL,
+    quantity                 NUMERIC(12,4) NOT NULL DEFAULT 1,
+    unit_label               TEXT,
+    unit_price_chf           NUMERIC(10,5) NOT NULL,
+    amount_chf               NUMERIC(10,2) NOT NULL,
+    -- Per-kind audit metadata (e.g. {proration_days, days_in_month}
+    -- for tenant_monthly; {in_count, out_count} for threema_messages).
+    metadata                 JSONB,
+    display_order            INT NOT NULL DEFAULT 0
+  );
+  CREATE INDEX IF NOT EXISTS idx_invoice_lines_invoice
+    ON invoice_lines(invoice_id, display_order);
+
+  -- Reminders fired against open/overdue invoices. Level 3 = final.
+  -- One PDF per reminder, stored alongside.
+  CREATE TABLE IF NOT EXISTS invoice_reminders (
+    id                       UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+    invoice_id               UUID NOT NULL REFERENCES invoices(id) ON DELETE CASCADE,
+    level                    INT NOT NULL CHECK (level IN (1, 2, 3)),
+    sent_at                  TIMESTAMPTZ NOT NULL DEFAULT now(),
+    sent_by                  TEXT NOT NULL,
+    pdf_data                 BYTEA,
+    pdf_filename             TEXT,
+    email_sent_to            TEXT,
+    UNIQUE (invoice_id, level)
+  );
+  CREATE INDEX IF NOT EXISTS idx_invoice_reminders_invoice
+    ON invoice_reminders(invoice_id, level);
 `;

 let migrated = false;
@@ -1336,3 +1582,545 @@ export async function updateSupportTicket(
  );
  return result.rows.length > 0 ? rowToSupportTicket(result.rows[0]) : null;
 }
+
+// ---------------------------------------------------------------------------
+// Billing — Phase 1: pricing, lifecycle, and skill events
+// ---------------------------------------------------------------------------
+//
+// All helpers are intentionally narrow CRUD — no business logic.
+// Higher-level operations (compute monthly proration, build an
+// invoice from raw signals) belong in a future lib/billing.ts
+// introduced by Phase 2.
+//
+// Hook callers should treat every write here as best-effort: if
+// recording a lifecycle/event row fails, log and continue — never
+// fail the underlying K8s mutation. Drift is corrected by the
+// idempotent backfill helper at the bottom of this section.
+
+import type {
+  PlatformPricing,
+  SkillPricing,
+  OrgBillingConfig,
+  TenantBillingLifecycle,
+  TenantSkillEvent,
+  TenantSuspensionEvent,
+} from "@/types";
+
+// --- platform_pricing ------------------------------------------------------
+
+function rowToPlatformPricing(row: any): PlatformPricing {
+  return {
+    tenantMonthlyFeeChf: Number(row.tenant_monthly_fee_chf),
+    tenantSetupFeeChf: Number(row.tenant_setup_fee_chf),
+    threemaMessageChf: Number(row.threema_message_chf),
+    vatRateChli: Number(row.vat_rate_chli),
+    updatedAt: row.updated_at?.toISOString?.() ?? row.updated_at,
+  };
+}
+
+/**
+ * Read the single-row platform pricing config. The migration seeds
+ * the row with zeros on first run, so this never returns null on a
+ * properly migrated database.
+ */
+export async function getPlatformPricing(): Promise<PlatformPricing> {
+  await ensureSchema();
+  const result = await getPool().query(
+    "SELECT * FROM platform_pricing WHERE id = 1"
+  );
+  if (result.rows.length === 0) {
+    // Defensive: re-seed if the row went missing (manual DELETE,
+    // partial restore, etc.). The migration's INSERT ON CONFLICT
+    // should have ensured this, but a stale row state shouldn't
+    // crash the helper.
+    await getPool().query(
+      "INSERT INTO platform_pricing (id) VALUES (1) ON CONFLICT DO NOTHING"
+    );
+    const retry = await getPool().query(
+      "SELECT * FROM platform_pricing WHERE id = 1"
+    );
+    return rowToPlatformPricing(retry.rows[0]);
+  }
+  return rowToPlatformPricing(result.rows[0]);
+}
+
+/**
+ * Update one or more pricing fields. Pass only the fields to change;
+ * unspecified fields are left as-is. `updated_at` is always refreshed.
+ */
+export async function updatePlatformPricing(changes: {
+  tenantMonthlyFeeChf?: number;
+  tenantSetupFeeChf?: number;
+  threemaMessageChf?: number;
+  vatRateChli?: number;
+}): Promise<PlatformPricing> {
+  await ensureSchema();
+  const sets: string[] = ["updated_at = now()"];
+  const values: any[] = [];
+  let idx = 1;
+  if (changes.tenantMonthlyFeeChf !== undefined) {
+    sets.push(`tenant_monthly_fee_chf = $${idx++}`);
+    values.push(changes.tenantMonthlyFeeChf);
+  }
+  if (changes.tenantSetupFeeChf !== undefined) {
+    sets.push(`tenant_setup_fee_chf = $${idx++}`);
+    values.push(changes.tenantSetupFeeChf);
+  }
+  if (changes.threemaMessageChf !== undefined) {
+    sets.push(`threema_message_chf = $${idx++}`);
+    values.push(changes.threemaMessageChf);
+  }
+  if (changes.vatRateChli !== undefined) {
+    sets.push(`vat_rate_chli = $${idx++}`);
+    values.push(changes.vatRateChli);
+  }
+  // Only updated_at would change → still execute so the caller's
+  // intent ("touch the row") isn't silently dropped, but make it
+  // an explicit no-op if no fields were provided.
+  if (sets.length === 1 && values.length === 0) {
+    return getPlatformPricing();
+  }
+  const result = await getPool().query(
+    `UPDATE platform_pricing SET ${sets.join(", ")} WHERE id = 1 RETURNING *`,
+    values
+  );
+  return rowToPlatformPricing(result.rows[0]);
+}
+
+// --- skill_pricing ---------------------------------------------------------
+
+function rowToSkillPricing(row: any): SkillPricing {
+  return {
+    skillId: row.skill_id,
+    dailyPriceChf: Number(row.daily_price_chf),
+    createdAt: row.created_at?.toISOString?.() ?? row.created_at,
+    updatedAt: row.updated_at?.toISOString?.() ?? row.updated_at,
+  };
+}
+
+export async function listSkillPricing(): Promise<SkillPricing[]> {
+  await ensureSchema();
+  const result = await getPool().query(
+    "SELECT * FROM skill_pricing ORDER BY skill_id"
+  );
+  return result.rows.map(rowToSkillPricing);
+}
+
+export async function getSkillPricing(
+  skillId: string
+): Promise<SkillPricing | null> {
+  await ensureSchema();
+  const result = await getPool().query(
+    "SELECT * FROM skill_pricing WHERE skill_id = $1",
+    [skillId]
+  );
+  return result.rows.length > 0 ? rowToSkillPricing(result.rows[0]) : null;
+}
+
+/**
+ * Upsert a daily price for a package. Setting a price activates
+ * usage-based billing for the (tenant, skill) pair: every UTC day
+ * the package was enabled in the billing month is one unit on the
+ * invoice.
+ */
+export async function setSkillPricing(
+  skillId: string,
+  dailyPriceChf: number
+): Promise<SkillPricing> {
+  await ensureSchema();
+  const result = await getPool().query(
+    `INSERT INTO skill_pricing (skill_id, daily_price_chf)
+     VALUES ($1, $2)
+     ON CONFLICT (skill_id) DO UPDATE SET
+       daily_price_chf = EXCLUDED.daily_price_chf,
+       updated_at      = now()
+     RETURNING *`,
+    [skillId, dailyPriceChf]
+  );
+  return rowToSkillPricing(result.rows[0]);
+}
+
+/**
+ * Remove the price for a package. Day-tracking events continue to
+ * be recorded (cheap append-only) but the package becomes free
+ * effective immediately. Historical invoices already issued are
+ * unaffected.
+ */
+export async function removeSkillPricing(skillId: string): Promise<void> {
+  await ensureSchema();
+  await getPool().query("DELETE FROM skill_pricing WHERE skill_id = $1", [
+    skillId,
+  ]);
+}
+
+// --- tenant_billing_lifecycle ---------------------------------------------
+
+function rowToTenantBillingLifecycle(row: any): TenantBillingLifecycle {
+  return {
+    tenantName: row.tenant_name,
+    zitadelOrgId: row.zitadel_org_id,
+    createdAt: row.created_at?.toISOString?.() ?? row.created_at,
+    deletedAt: row.deleted_at?.toISOString?.() ?? row.deleted_at ?? null,
+  };
+}
+
+export async function getTenantBillingLifecycle(
+  tenantName: string
+): Promise<TenantBillingLifecycle | null> {
+  await ensureSchema();
+  const result = await getPool().query(
+    "SELECT * FROM tenant_billing_lifecycle WHERE tenant_name = $1",
+    [tenantName]
+  );
+  return result.rows.length > 0
+    ? rowToTenantBillingLifecycle(result.rows[0])
+    : null;
+}
+
+/**
+ * Record a tenant's creation for billing purposes. Idempotent on
+ * `tenant_name` — re-running with a different created_at is a no-op
+ * so re-approvals don't move the proration anchor. Pair with
+ * recordInitialSkillEvents() at the same call site.
+ */
+export async function recordTenantCreated(
+  tenantName: string,
+  zitadelOrgId: string,
+  createdAt?: Date
+): Promise<void> {
+  await ensureSchema();
+  await getPool().query(
+    `INSERT INTO tenant_billing_lifecycle (tenant_name, zitadel_org_id, created_at)
+     VALUES ($1, $2, COALESCE($3::timestamptz, now()))
+     ON CONFLICT (tenant_name) DO NOTHING`,
+    [tenantName, zitadelOrgId, createdAt ?? null]
+  );
+}
+
+/**
+ * Stamp deletion timestamp. Idempotent — calling twice keeps the
+ * first deletion's timestamp. Pair with closing-skill-disabled
+ * events at the same call site if you want the events log to
+ * reflect that everything is now off.
+ *
+ * We deliberately don't delete the row — the lifecycle record is
+ * needed for any final invoice covering the deletion month.
+ */
+export async function recordTenantDeleted(
+  tenantName: string,
+  deletedAt?: Date
+): Promise<void> {
+  await ensureSchema();
+  await getPool().query(
+    `UPDATE tenant_billing_lifecycle
+       SET deleted_at = COALESCE(deleted_at, COALESCE($2::timestamptz, now()))
+     WHERE tenant_name = $1`,
+    [tenantName, deletedAt ?? null]
+  );
+}
+
+// --- tenant_skill_events --------------------------------------------------
+
+function rowToTenantSkillEvent(row: any): TenantSkillEvent {
+  return {
+    id: String(row.id),
+    tenantName: row.tenant_name,
+    zitadelOrgId: row.zitadel_org_id,
+    skillId: row.skill_id,
+    eventKind: row.event_kind as "enabled" | "disabled",
+    occurredAt: row.occurred_at?.toISOString?.() ?? row.occurred_at,
+  };
+}
+
+/**
+ * Append a batch of enabled/disabled events. Single multi-row INSERT
+ * so all rows share an effectively-identical occurred_at when
+ * `occurredAt` is omitted (otherwise they'd be a few microseconds
+ * apart, which would skew the "is this skill on for day D" computation
+ * around midnight UTC).
+ *
+ * Empty arrays are a no-op (no SQL fired).
+ */
+export async function recordSkillEvents(
+  tenantName: string,
+  zitadelOrgId: string,
+  added: string[],
+  removed: string[],
+  occurredAt?: Date
+): Promise<void> {
+  if (added.length === 0 && removed.length === 0) return;
+  await ensureSchema();
+  const at = occurredAt ?? new Date();
+  // Build placeholders. Each row uses 5 placeholders.
+  const values: any[] = [];
+  const rows: string[] = [];
+  let idx = 1;
+  for (const skillId of added) {
+    rows.push(`($${idx++}, $${idx++}, $${idx++}, 'enabled', $${idx++})`);
+    values.push(tenantName, zitadelOrgId, skillId, at);
+  }
+  for (const skillId of removed) {
+    rows.push(`($${idx++}, $${idx++}, $${idx++}, 'disabled', $${idx++})`);
+    values.push(tenantName, zitadelOrgId, skillId, at);
+  }
+  await getPool().query(
+    `INSERT INTO tenant_skill_events
+       (tenant_name, zitadel_org_id, skill_id, event_kind, occurred_at)
+     VALUES ${rows.join(", ")}`,
+    values
+  );
+}
+
+/**
+ * Read events for a tenant within a half-open interval — `from`
+ * inclusive, `to` exclusive. Used by Phase 2's billing computation
+ * to collapse to billable days. Returned in chronological order.
+ */
+export async function listSkillEventsForTenant(
+  tenantName: string,
+  from: Date,
+  to: Date
+): Promise<TenantSkillEvent[]> {
+  await ensureSchema();
+  const result = await getPool().query(
+    `SELECT * FROM tenant_skill_events
+      WHERE tenant_name = $1
+        AND occurred_at >= $2
+        AND occurred_at <  $3
+      ORDER BY occurred_at, id`,
+    [tenantName, from, to]
+  );
+  return result.rows.map(rowToTenantSkillEvent);
+}
+
+/**
+ * Read the most recent event for each (tenant, skill) pair as of
+ * a moment in time. Phase 2 uses this to know which skills were
+ * enabled at the start of a billing window.
+ *
+ * Implemented with DISTINCT ON for a single round-trip; the
+ * (tenant_name, skill_id, occurred_at) index supports the sort.
+ */
+export async function getSkillStateAt(
+  tenantName: string,
+  asOf: Date
+): Promise<Record<string, "enabled" | "disabled">> {
+  await ensureSchema();
+  const result = await getPool().query(
+    `SELECT DISTINCT ON (skill_id) skill_id, event_kind
+       FROM tenant_skill_events
+      WHERE tenant_name = $1 AND occurred_at <= $2
+      ORDER BY skill_id, occurred_at DESC, id DESC`,
+    [tenantName, asOf]
+  );
+  const out: Record<string, "enabled" | "disabled"> = {};
+  for (const row of result.rows) {
+    out[row.skill_id] = row.event_kind as "enabled" | "disabled";
+  }
+  return out;
+}
+
+// --- tenant_suspension_events ---------------------------------------------
+
+function rowToTenantSuspensionEvent(row: any): TenantSuspensionEvent {
+  return {
+    id: String(row.id),
+    tenantName: row.tenant_name,
+    zitadelOrgId: row.zitadel_org_id,
+    eventKind: row.event_kind as "suspended" | "resumed",
+    occurredAt: row.occurred_at?.toISOString?.() ?? row.occurred_at,
+  };
+}
+
+export async function recordSuspensionEvent(
+  tenantName: string,
+  zitadelOrgId: string,
+  eventKind: "suspended" | "resumed",
+  occurredAt?: Date
+): Promise<void> {
+  await ensureSchema();
+  await getPool().query(
+    `INSERT INTO tenant_suspension_events
+       (tenant_name, zitadel_org_id, event_kind, occurred_at)
+     VALUES ($1, $2, $3, COALESCE($4::timestamptz, now()))`,
+    [tenantName, zitadelOrgId, eventKind, occurredAt ?? null]
+  );
+}
+
+export async function listSuspensionEventsForTenant(
+  tenantName: string,
+  from: Date,
+  to: Date
+): Promise<TenantSuspensionEvent[]> {
+  await ensureSchema();
+  const result = await getPool().query(
+    `SELECT * FROM tenant_suspension_events
+      WHERE tenant_name = $1
+        AND occurred_at >= $2
+        AND occurred_at <  $3
+      ORDER BY occurred_at, id`,
+    [tenantName, from, to]
+  );
+  return result.rows.map(rowToTenantSuspensionEvent);
+}
+
+// --- org_billing_config ---------------------------------------------------
+
+function rowToOrgBillingConfig(row: any): OrgBillingConfig {
+  return {
+    zitadelOrgId: row.zitadel_org_id,
+    payByInvoice: row.pay_by_invoice,
+    stripeCustomerId: row.stripe_customer_id ?? null,
+    autoInvoiceEnabled: row.auto_invoice_enabled,
+    autoRemindersEnabled: row.auto_reminders_enabled,
+    createdAt: row.created_at?.toISOString?.() ?? row.created_at,
+    updatedAt: row.updated_at?.toISOString?.() ?? row.updated_at,
+  };
+}
+
+/**
+ * Get config for an org, auto-creating with defaults if missing.
+ * Returning the row (vs null) simplifies callers: the gate logic in
+ * Phase 4 ("approve only if pay_by_invoice OR has card") doesn't
+ * need a "what if no row" branch.
+ *
+ * Defaults are baked into the table's column defaults, so the
+ * INSERT here only needs the primary key.
+ */
+export async function getOrgBillingConfig(
+  zitadelOrgId: string
+): Promise<OrgBillingConfig> {
+  await ensureSchema();
+  await getPool().query(
+    `INSERT INTO org_billing_config (zitadel_org_id)
+     VALUES ($1)
+     ON CONFLICT (zitadel_org_id) DO NOTHING`,
+    [zitadelOrgId]
+  );
+  const result = await getPool().query(
+    "SELECT * FROM org_billing_config WHERE zitadel_org_id = $1",
+    [zitadelOrgId]
+  );
+  return rowToOrgBillingConfig(result.rows[0]);
+}
+
+export async function updateOrgBillingConfig(
+  zitadelOrgId: string,
+  changes: {
+    payByInvoice?: boolean;
+    stripeCustomerId?: string | null;
+    autoInvoiceEnabled?: boolean;
+    autoRemindersEnabled?: boolean;
+  }
+): Promise<OrgBillingConfig> {
+  await ensureSchema();
+  // Ensure row exists first — mirrors getOrgBillingConfig's
+  // auto-create.
+  await getPool().query(
+    `INSERT INTO org_billing_config (zitadel_org_id)
+     VALUES ($1)
+     ON CONFLICT (zitadel_org_id) DO NOTHING`,
+    [zitadelOrgId]
+  );
+  const sets: string[] = ["updated_at = now()"];
+  const values: any[] = [zitadelOrgId];
+  let idx = 2;
+  if (changes.payByInvoice !== undefined) {
+    sets.push(`pay_by_invoice = $${idx++}`);
+    values.push(changes.payByInvoice);
+  }
+  if (changes.stripeCustomerId !== undefined) {
+    sets.push(`stripe_customer_id = $${idx++}`);
+    values.push(changes.stripeCustomerId);
+  }
+  if (changes.autoInvoiceEnabled !== undefined) {
+    sets.push(`auto_invoice_enabled = $${idx++}`);
+    values.push(changes.autoInvoiceEnabled);
+  }
+  if (changes.autoRemindersEnabled !== undefined) {
+    sets.push(`auto_reminders_enabled = $${idx++}`);
+    values.push(changes.autoRemindersEnabled);
+  }
+  const result = await getPool().query(
+    `UPDATE org_billing_config
+        SET ${sets.join(", ")}
+      WHERE zitadel_org_id = $1
+      RETURNING *`,
+    values
+  );
+  return rowToOrgBillingConfig(result.rows[0]);
+}
+
+// --- Backfill -------------------------------------------------------------
+//
+// Idempotent one-time bootstrap for tenants that existed before
+// Phase 1 shipped. Phase 2 wraps this in an admin endpoint; for now
+// it can be invoked from a one-off node script.
+//
+// For each PiecedTenant CR:
+//   - If no tenant_billing_lifecycle row exists, insert one with
+//     created_at = metadata.creationTimestamp.
+//   - If no tenant_skill_events row exists for the tenant, insert
+//     'enabled' events at the same timestamp for every package
+//     currently in spec.packages.
+// Tenants suspended at backfill time get a 'suspended' event at
+// status.suspendedAt (operator-stamped); resumed tenants get nothing
+// extra (default state is "running").
+
+/**
+ * Returns a count of lifecycle rows inserted and skill events
+ * recorded — both expected to be zero on a second run.
+ */
+export async function backfillTenantBillingLifecycle(tenants: {
+  name: string;
+  zitadelOrgId: string;
+  createdAt: Date;
+  packages: string[];
+  suspendedAt: Date | null;
+}[]): Promise<{ lifecycleInserted: number; eventsInserted: number; suspensionEventsInserted: number }> {
+  await ensureSchema();
+  let lifecycleInserted = 0;
+  let eventsInserted = 0;
+  let suspensionEventsInserted = 0;
+  for (const t of tenants) {
+    // Lifecycle row — idempotent.
+    const existing = await getTenantBillingLifecycle(t.name);
+    if (!existing) {
+      await recordTenantCreated(t.name, t.zitadelOrgId, t.createdAt);
+      lifecycleInserted++;
+    }
+    // Initial skill events — only if the tenant has zero events at
+    // all. We don't want to add to an active event stream.
+    const eventsRow = await getPool().query(
+      "SELECT 1 FROM tenant_skill_events WHERE tenant_name = $1 LIMIT 1",
+      [t.name]
+    );
+    if (eventsRow.rows.length === 0 && t.packages.length > 0) {
+      await recordSkillEvents(
+        t.name,
+        t.zitadelOrgId,
+        t.packages,
+        [],
+        t.createdAt
+      );
+      eventsInserted += t.packages.length;
+    }
+    // Suspension state — only if the tenant has zero suspension
+    // events. If it's currently suspended, record one 'suspended'
+    // event at the operator-stamped time so proration sees it.
+    const susRow = await getPool().query(
+      "SELECT 1 FROM tenant_suspension_events WHERE tenant_name = $1 LIMIT 1",
+      [t.name]
+    );
+    if (susRow.rows.length === 0 && t.suspendedAt) {
+      await recordSuspensionEvent(
+        t.name,
+        t.zitadelOrgId,
+        "suspended",
+        t.suspendedAt
+      );
+      suspensionEventsInserted++;
+    }
+  }
+  return { lifecycleInserted, eventsInserted, suspensionEventsInserted };
+}
--- a/src/lib/threema-gateway-config.ts
+++ b/src/lib/threema-gateway-config.ts
@@ -13,21 +13,19 @@
 *      env var that lists the active account.
 *   2. Move the QR PNG into a server-rendered route that takes a
 *      gateway ID query param.
- *   3. Update consumers (today only ThreemaSetup) to accept the
- *      gateway info as a prop and pass it from a server component.
- *
- * In display contexts we strip the leading asterisk from the Threema
- * ID — customers don't understand the `*X` prefix convention used for
- * Gateway accounts, and the QR code carries the real value anyway. We
- * keep the asterisk only for places where the technical value matters
- * (server-side message routing, debug logs).
+ *   3. Update consumers to accept the gateway info as a prop and pass
+ *      it from a server component.
 */

 export const THREEMA_GATEWAY = {
  /** Technical Threema Gateway ID, with leading asterisk. */
  id: "*AIAGENT",
-  /** Display name shown to customers (no asterisk). */
-  displayName: "AIAGENT",
+  /**
+   * Display name shown to customers. INCLUDES the leading asterisk —
+   * customers need to recognise this exact string in their Threema
+   * contacts after scanning the QR, so we don't strip it.
+   */
+  displayName: "*AIAGENT",
  /** Public path to the QR code PNG served from `public/`. */
  qrCodePath: "/threema/qr_code_AIAGENT.png",
 } as const;
--- a/src/messages/de.json
+++ b/src/messages/de.json
@@ -403,7 +403,9 @@
      "step2": "Tippen Sie auf das Scan-Symbol und scannen Sie diesen QR-Code, um den Assistenten als Kontakt hinzuzufügen.",
      "step3": "Fügen Sie anschliessend unten Ihre eigene Threema-ID hinzu.",
      "qrAlt": "QR-Code, um {gateway} als Threema-Kontakt hinzuzufügen",
-      "showQr": "QR anzeigen"
+      "bannerTitle": "Threema einrichten",
+      "bannerBody": "Öffnen Sie Threema auf Ihrem Telefon und scannen Sie unseren QR-Code, um den Assistenten als Kontakt hinzuzufügen. Geben Sie anschliessend unten Ihre eigene Threema-ID ein.",
+      "bannerButton": "QR-Code anzeigen"
    }
  },
  "team": {
--- a/src/messages/en.json
+++ b/src/messages/en.json
@@ -403,7 +403,9 @@
      "step2": "Tap the scan icon and scan this QR code to add the assistant as a contact.",
      "step3": "Then add your own Threema ID below.",
      "qrAlt": "QR code to add {gateway} as a Threema contact",
-      "showQr": "Show QR"
+      "bannerTitle": "Set up Threema",
+      "bannerBody": "Open Threema on your phone and scan our QR code to add the assistant as a contact. Then add your own Threema ID below.",
+      "bannerButton": "Show QR code"
    }
  },
  "team": {
--- a/src/messages/fr.json
+++ b/src/messages/fr.json
@@ -403,7 +403,9 @@
      "step2": "Appuyez sur l'icône de scan et scannez ce QR code pour ajouter l'assistant comme contact.",
      "step3": "Puis ajoutez votre propre identifiant Threema ci-dessous.",
      "qrAlt": "QR code pour ajouter {gateway} comme contact Threema",
-      "showQr": "Afficher le QR"
+      "bannerTitle": "Configurer Threema",
+      "bannerBody": "Ouvrez Threema sur votre téléphone et scannez notre QR code pour ajouter l'assistant comme contact. Saisissez ensuite votre propre identifiant Threema ci-dessous.",
+      "bannerButton": "Afficher le QR code"
    }
  },
  "team": {
--- a/src/messages/it.json
+++ b/src/messages/it.json
@@ -403,7 +403,9 @@
      "step2": "Tocca l'icona di scansione e scansiona questo QR code per aggiungere l'assistente ai contatti.",
      "step3": "Quindi aggiungi il tuo ID Threema qui sotto.",
      "qrAlt": "QR code per aggiungere {gateway} come contatto Threema",
-      "showQr": "Mostra QR"
+      "bannerTitle": "Configura Threema",
+      "bannerBody": "Apri Threema sul tuo telefono e scansiona il nostro QR code per aggiungere l'assistente ai contatti. Inserisci poi il tuo ID Threema qui sotto.",
+      "bannerButton": "Mostra QR code"
    }
  },
  "team": {
--- a/src/middleware.ts
+++ b/src/middleware.ts
@@ -40,5 +40,10 @@ export default async function middleware(request: NextRequest) {
 }

 export const config = {
-  matcher: ["/((?!_next|favicon.ico|api).*)"],
+  // Excludes _next/* internal routes, the favicon, api routes, AND any
+  // path containing a dot (covers all static files served from public/,
+  // e.g. /threema/qr_code_AIAGENT.png). Without the dot exclusion, the
+  // i18n middleware prepends the locale ("/en/threema/qr_code_AIAGENT.png")
+  // and the file is not found.
+  matcher: ["/((?!_next|favicon.ico|api|.*\\..*).*)"],
 };
--- a/src/types/index.ts
+++ b/src/types/index.ts
@@ -412,3 +412,111 @@ export interface SupportTicketDetail {
  ticket: SupportTicket;
  comments: SupportTicketComment[];
 }
+
+// ---------------------------------------------------------------------------
+// Billing — Phase 1: pricing, lifecycle, and events
+// ---------------------------------------------------------------------------
+//
+// All money values are numbers (CHF). The DB stores NUMERIC and the
+// helpers coerce to Number on read. JS floats are exact for integers
+// up to 2^53; at this domain (CHF amounts to 2 decimals, unit prices
+// to 5 decimals) precision is fine. The Phase 2 billing computation
+// will still do arithmetic carefully (sum in cents, round at the
+// end) to avoid 0.1 + 0.2 surprises.
+
+/**
+ * Single-row platform pricing config. Editable via the admin
+ * pricing page (Phase 2). The `vatRateChli` field is the rate
+ * applied to invoices whose billing address resolves to CH/LI;
+ * foreign customers' rates are decided per-invoice from address +
+ * VAT number, not from this config.
+ */
+export interface PlatformPricing {
+  tenantMonthlyFeeChf: number;
+  tenantSetupFeeChf: number;
+  threemaMessageChf: number;
+  vatRateChli: number;
+  updatedAt: string;
+}
+
+/**
+ * Per-package daily price. Phase 2's admin UI restricts setting
+ * these to skill-category packages, but the schema accepts any
+ * package id. A row's existence is what activates billing for that
+ * package; deleting the row makes it free without affecting the
+ * append-only event log.
+ */
+export interface SkillPricing {
+  skillId: string;
+  dailyPriceChf: number;
+  createdAt: string;
+  updatedAt: string;
+}
+
+/**
+ * Tenant lifecycle bookends mirrored from K8s into Postgres so
+ * deleted tenants still have a billing record for their final
+ * invoice. `createdAt` matches PiecedTenant.metadata.creationTimestamp
+ * at the moment of approval; `deletedAt` is stamped when the admin
+ * delete endpoint runs.
+ */
+export interface TenantBillingLifecycle {
+  tenantName: string;
+  zitadelOrgId: string;
+  createdAt: string;
+  deletedAt: string | null;
+}
+
+/**
+ * Append-only enable/disable event for a package on a tenant.
+ * Phase 2's billing computation reads the event stream within the
+ * billing window and collapses it to a set of UTC days during
+ * which the package was active.
+ */
+export interface TenantSkillEvent {
+  id: string;
+  tenantName: string;
+  zitadelOrgId: string;
+  skillId: string;
+  eventKind: "enabled" | "disabled";
+  occurredAt: string;
+}
+
+/**
+ * Append-only suspend/resume event. Recorded by the portal at
+ * command time (when PATCH spec.suspend lands), not at operator
+ * reconcile time. The few-second delta is irrelevant for monthly
+ * billing.
+ */
+export interface TenantSuspensionEvent {
+  id: string;
+  tenantName: string;
+  zitadelOrgId: string;
+  eventKind: "suspended" | "resumed";
+  occurredAt: string;
+}
+
+/**
+ * Per-org billing posture and Stripe linkage. Distinct from
+ * OrgBilling (which is the customer-editable address/VAT block):
+ * this one is admin-controlled.
+ *
+ * `payByInvoice` flips the onboarding gate (Phase 4): when true,
+ * tenant requests for this org are approvable without a card on
+ * file. When false, the customer must have a validated Stripe
+ * payment method before admin approval is allowed.
+ *
+ * `stripeCustomerId` is populated by Phase 4's onboarding flow.
+ * `autoInvoiceEnabled` / `autoRemindersEnabled` give admin per-org
+ * kill switches for the Phase 6 cron without disabling the cron
+ * globally.
+ */
+export interface OrgBillingConfig {
+  zitadelOrgId: string;
+  payByInvoice: boolean;
+  stripeCustomerId: string | null;
+  autoInvoiceEnabled: boolean;
+  autoRemindersEnabled: boolean;
+  createdAt: string;
+  updatedAt: string;
+}
Author	SHA1	Message	Date
admin	faf49119ea	Phase1: Schema + skill event tracking All checks were successful Build and Push / build (push) Successful in 1m27s Details	2026-05-23 23:50:42 +02:00
admin	ce70fe8480	Phase1: Schema + skill event tracking Some checks failed Build and Push / build (push) Failing after 38s Details	2026-05-23 23:45:04 +02:00
admin	55571b1e59	Threema UX: static file middleware fix, *AIAGENT display, info banner All checks were successful Build and Push / build (push) Successful in 1m26s Details	2026-05-17 17:29:25 +02:00