"use client"; import { useTranslations } from "next-intl"; import type { SupportTicketStatus } from "@/types"; const STATUS_STYLES: Record = { // Open: blue, neutral attention. open: "bg-blue-400/15 text-blue-400 border border-blue-400/20", // In progress: amber, work happening. in_progress: "bg-amber-400/15 text-amber-400 border border-amber-400/20", // Waiting for customer: violet — distinct from in_progress so admins // can quickly visually separate "I owe a response" from "they owe one". waiting_for_customer: "bg-violet-400/15 text-violet-400 border border-violet-400/20", resolved: "bg-success/15 text-success border border-success/20", // Reopened: red — flags admin attention because the previous // resolution didn't stick. reopened: "bg-red-400/15 text-red-400 border border-red-400/20", }; /** * Small status pill rendered on ticket list rows and detail header. * Translated label, colour-coded by ticket lifecycle stage. */ export function TicketStatusBadge({ status, }: { status: SupportTicketStatus; }) { const t = useTranslations("support"); return ( {t(`status_${status}`)} ); }