Support org
All checks were successful
Build and Push / build (push) Successful in 1m30s

This commit is contained in:
2026-05-02 10:50:06 +02:00
parent b023c068eb
commit 8273d08f15
19 changed files with 1974 additions and 5 deletions

View File

@@ -14,7 +14,8 @@
"register": "Registrieren",
"team": "Team",
"settings": "Einstellungen",
"optional": "optional"
"optional": "optional",
"support": "Support"
},
"login": {
"title": "PieCed Portal",
@@ -413,5 +414,48 @@
"lastUpdated": "Zuletzt aktualisiert {when}",
"fullName": "Voller Name",
"notesPlaceholderPersonal": "Was wir wissen sollten — bevorzugte Zahlungsart, Rechnungsreferenz, etc."
},
"support": {
"title": "Support",
"subtitle": "Erstellen Sie ein Ticket, um eine Frage zu stellen, einen Fehler zu melden oder Feedback zu geben. Antworten gehen an Ihre registrierte E-Mail-Adresse.",
"titleAdmin": "Support-Warteschlange",
"subtitleAdmin": "Tickets aller Kunden, neueste Aktivität zuerst.",
"newTicket": "Neues Ticket",
"newTicketTitle": "Support-Ticket erstellen",
"newTicketSubtitle": "Erzählen Sie uns, was los ist. Je mehr Details, desto schneller können wir helfen.",
"empty": "Sie haben noch keine Tickets erstellt.",
"emptyAdmin": "Keine Support-Tickets in der Warteschlange.",
"fieldCategory": "Kategorie",
"fieldTitle": "Titel",
"fieldDescription": "Beschreibung",
"fieldStatus": "Status",
"titlePlaceholder": "Kurze Zusammenfassung Ihres Anliegens",
"descriptionPlaceholder": "Beschreiben Sie, was passiert ist, was Sie erwartet haben, und alle Fehlermeldungen.",
"descriptionHelp": "Sie können Fehlermeldungen und Logs einfügen. Bitte keine Passwörter oder andere Geheimnisse.",
"submitTicket": "Ticket senden",
"createFailed": "Ticket konnte nicht erstellt werden. Bitte erneut versuchen.",
"category_bug": "Fehler",
"category_feature_request": "Feature-Wunsch",
"category_question": "Frage",
"category_billing": "Abrechnung",
"category_other": "Sonstiges",
"status_open": "Offen",
"status_in_progress": "In Bearbeitung",
"status_waiting_for_customer": "Warten auf Ihre Antwort",
"status_resolved": "Erledigt",
"status_reopened": "Wieder geöffnet",
"openedBy": "Eröffnet von {name} am {when}",
"authorTagAdmin": "PieCed-Support",
"replyLabel": "Antwort hinzufügen",
"replyPlaceholder": "Ihre Nachricht…",
"replyPlaceholderReopen": "Antwort (dies öffnet das Ticket erneut)…",
"sendReply": "Antwort senden",
"commentFailed": "Antwort konnte nicht gesendet werden. Bitte erneut versuchen.",
"closeTicket": "Als erledigt markieren",
"confirmClose": "Dieses Ticket als erledigt markieren? Sie können es später durch eine Antwort wieder öffnen.",
"closeFailed": "Ticket konnte nicht geschlossen werden. Bitte erneut versuchen.",
"resolvedBanner": "Dieses Ticket ist erledigt. Antworten Sie unten, falls Sie nachfragen möchten — das öffnet es erneut.",
"adminControlsTitle": "Admin-Steuerung",
"updateFailed": "Änderungen konnten nicht gespeichert werden. Bitte erneut versuchen."
}
}

View File

@@ -14,7 +14,8 @@
"register": "Register",
"team": "Team",
"settings": "Settings",
"optional": "optional"
"optional": "optional",
"support": "Support"
},
"login": {
"title": "PieCed Portal",
@@ -413,5 +414,48 @@
"lastUpdated": "Last updated {when}",
"fullName": "Full name",
"notesPlaceholderPersonal": "Anything we should know — preferred payment method, billing reference, etc."
},
"support": {
"title": "Support",
"subtitle": "Open a ticket to ask a question, report a bug, or share feedback. Replies will be sent to your registered email.",
"titleAdmin": "Support queue",
"subtitleAdmin": "Tickets across all customers, newest activity first.",
"newTicket": "New ticket",
"newTicketTitle": "Open a support ticket",
"newTicketSubtitle": "Tell us what's going on. The more detail you share, the faster we can help.",
"empty": "You haven't opened any tickets yet.",
"emptyAdmin": "No support tickets in the queue.",
"fieldCategory": "Category",
"fieldTitle": "Title",
"fieldDescription": "Description",
"fieldStatus": "Status",
"titlePlaceholder": "Short summary of what you need",
"descriptionPlaceholder": "Describe what happened, what you expected, and any error messages you saw.",
"descriptionHelp": "You can paste error messages and logs. Don't include passwords or other secrets.",
"submitTicket": "Submit ticket",
"createFailed": "Could not create ticket. Please try again.",
"category_bug": "Bug",
"category_feature_request": "Feature request",
"category_question": "Question",
"category_billing": "Billing",
"category_other": "Other",
"status_open": "Open",
"status_in_progress": "In progress",
"status_waiting_for_customer": "Awaiting your reply",
"status_resolved": "Resolved",
"status_reopened": "Reopened",
"openedBy": "Opened by {name} on {when}",
"authorTagAdmin": "PieCed support",
"replyLabel": "Add a reply",
"replyPlaceholder": "Your message…",
"replyPlaceholderReopen": "Reply (this will reopen the ticket)…",
"sendReply": "Send reply",
"commentFailed": "Could not send reply. Please try again.",
"closeTicket": "Mark as resolved",
"confirmClose": "Mark this ticket as resolved? You can reopen it later by replying.",
"closeFailed": "Could not close the ticket. Please try again.",
"resolvedBanner": "This ticket is resolved. Reply below if you need to follow up — that will reopen it.",
"adminControlsTitle": "Admin controls",
"updateFailed": "Could not save changes. Please try again."
}
}

View File

@@ -14,7 +14,8 @@
"register": "S'inscrire",
"team": "Équipe",
"settings": "Paramètres",
"optional": "facultatif"
"optional": "facultatif",
"support": "Support"
},
"login": {
"title": "Portail PieCed",
@@ -413,5 +414,48 @@
"lastUpdated": "Dernière mise à jour {when}",
"fullName": "Nom complet",
"notesPlaceholderPersonal": "Tout ce que nous devons savoir — moyen de paiement préféré, référence de facturation, etc."
},
"support": {
"title": "Support",
"subtitle": "Ouvrez un ticket pour poser une question, signaler un bug ou partager un commentaire. Les réponses seront envoyées à l'adresse e-mail enregistrée.",
"titleAdmin": "File d'attente du support",
"subtitleAdmin": "Tickets de tous les clients, activité la plus récente en premier.",
"newTicket": "Nouveau ticket",
"newTicketTitle": "Ouvrir un ticket de support",
"newTicketSubtitle": "Dites-nous ce qui se passe. Plus vous donnez de détails, plus nous pouvons aider rapidement.",
"empty": "Vous n'avez pas encore ouvert de ticket.",
"emptyAdmin": "Aucun ticket de support dans la file d'attente.",
"fieldCategory": "Catégorie",
"fieldTitle": "Titre",
"fieldDescription": "Description",
"fieldStatus": "Statut",
"titlePlaceholder": "Bref résumé de votre besoin",
"descriptionPlaceholder": "Décrivez ce qui s'est passé, ce que vous attendiez et tout message d'erreur observé.",
"descriptionHelp": "Vous pouvez coller des messages d'erreur et des logs. Pas de mots de passe ni d'autres secrets.",
"submitTicket": "Envoyer le ticket",
"createFailed": "Impossible de créer le ticket. Veuillez réessayer.",
"category_bug": "Bug",
"category_feature_request": "Demande de fonctionnalité",
"category_question": "Question",
"category_billing": "Facturation",
"category_other": "Autre",
"status_open": "Ouvert",
"status_in_progress": "En cours",
"status_waiting_for_customer": "En attente de votre réponse",
"status_resolved": "Résolu",
"status_reopened": "Rouvert",
"openedBy": "Ouvert par {name} le {when}",
"authorTagAdmin": "Support PieCed",
"replyLabel": "Ajouter une réponse",
"replyPlaceholder": "Votre message…",
"replyPlaceholderReopen": "Réponse (cela rouvrira le ticket)…",
"sendReply": "Envoyer la réponse",
"commentFailed": "Impossible d'envoyer la réponse. Veuillez réessayer.",
"closeTicket": "Marquer comme résolu",
"confirmClose": "Marquer ce ticket comme résolu ? Vous pourrez le rouvrir plus tard en répondant.",
"closeFailed": "Impossible de fermer le ticket. Veuillez réessayer.",
"resolvedBanner": "Ce ticket est résolu. Répondez ci-dessous si vous avez besoin d'un suivi — cela le rouvrira.",
"adminControlsTitle": "Contrôles admin",
"updateFailed": "Impossible d'enregistrer les modifications. Veuillez réessayer."
}
}

View File

@@ -14,7 +14,8 @@
"register": "Registrati",
"team": "Team",
"settings": "Impostazioni",
"optional": "facoltativo"
"optional": "facoltativo",
"support": "Supporto"
},
"login": {
"title": "Portale PieCed",
@@ -413,5 +414,48 @@
"lastUpdated": "Ultimo aggiornamento {when}",
"fullName": "Nome completo",
"notesPlaceholderPersonal": "Qualsiasi cosa dovremmo sapere — metodo di pagamento preferito, riferimento per fatturazione, ecc."
},
"support": {
"title": "Supporto",
"subtitle": "Apri un ticket per fare una domanda, segnalare un bug o condividere un feedback. Le risposte verranno inviate alla tua email registrata.",
"titleAdmin": "Coda supporto",
"subtitleAdmin": "Ticket di tutti i clienti, attività più recente per prima.",
"newTicket": "Nuovo ticket",
"newTicketTitle": "Apri un ticket di supporto",
"newTicketSubtitle": "Raccontaci cosa succede. Più dettagli ci dai, più velocemente possiamo aiutarti.",
"empty": "Non hai ancora aperto ticket.",
"emptyAdmin": "Nessun ticket di supporto in coda.",
"fieldCategory": "Categoria",
"fieldTitle": "Titolo",
"fieldDescription": "Descrizione",
"fieldStatus": "Stato",
"titlePlaceholder": "Breve riassunto della tua richiesta",
"descriptionPlaceholder": "Descrivi cosa è successo, cosa ti aspettavi e qualsiasi messaggio d'errore visto.",
"descriptionHelp": "Puoi incollare messaggi d'errore e log. Niente password o altri segreti.",
"submitTicket": "Invia ticket",
"createFailed": "Impossibile creare il ticket. Riprova.",
"category_bug": "Bug",
"category_feature_request": "Richiesta funzionalità",
"category_question": "Domanda",
"category_billing": "Fatturazione",
"category_other": "Altro",
"status_open": "Aperto",
"status_in_progress": "In corso",
"status_waiting_for_customer": "In attesa della tua risposta",
"status_resolved": "Risolto",
"status_reopened": "Riaperto",
"openedBy": "Aperto da {name} il {when}",
"authorTagAdmin": "Supporto PieCed",
"replyLabel": "Aggiungi una risposta",
"replyPlaceholder": "Il tuo messaggio…",
"replyPlaceholderReopen": "Risposta (questo riaprirà il ticket)…",
"sendReply": "Invia risposta",
"commentFailed": "Impossibile inviare la risposta. Riprova.",
"closeTicket": "Segna come risolto",
"confirmClose": "Segnare questo ticket come risolto? Potrai riaprirlo in seguito rispondendo.",
"closeFailed": "Impossibile chiudere il ticket. Riprova.",
"resolvedBanner": "Questo ticket è risolto. Rispondi qui sotto se hai bisogno di un seguito — questo lo riaprirà.",
"adminControlsTitle": "Controlli admin",
"updateFailed": "Impossibile salvare le modifiche. Riprova."
}
}