Phase2.5: Skill SetUp Process
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177
src/lib/email.ts
177
src/lib/email.ts
@@ -723,3 +723,180 @@ export async function sendSupportAdminNotificationEmail(params: {
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console.error("Failed to send admin support notification:", err);
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}
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}
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// ---------------------------------------------------------------------------
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// Skill activation requests — Phase 2.5
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// ---------------------------------------------------------------------------
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//
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// Three notifications:
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//
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// sendSkillActivationAdminNotification — to ADMIN_NOTIFICATION_EMAIL
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// when a customer requests a
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// flagged skill.
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//
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// sendSkillActivationApprovalEmail — to the customer, on approve.
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//
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// sendSkillActivationRejectionEmail — to the customer, on reject,
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// including the admin's reason.
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//
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// All three follow the existing patterns in this file (HTML + plaintext,
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// escaped vars, best-effort with errors logged not thrown).
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/**
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* Notify admin (ADMIN_NOTIFICATION_EMAIL) that a customer has
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* requested activation of a manual-setup skill. The skill name +
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* tenant + requester are all included so admin can act without
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* loading the portal.
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*/
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export async function sendSkillActivationAdminNotification(params: {
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tenantName: string;
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skillId: string;
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skillName: string;
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requesterEmail: string;
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requesterName: string;
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companyName: string | null;
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}): Promise<void> {
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const adminEmail = process.env.ADMIN_NOTIFICATION_EMAIL;
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if (!adminEmail) return;
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const safeTenant = escapeHtml(params.tenantName);
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const safeSkillId = escapeHtml(params.skillId);
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const safeSkillName = escapeHtml(params.skillName);
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const safeRequester = escapeHtml(params.requesterName);
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const safeRequesterEmail = escapeHtml(params.requesterEmail);
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const safeCompany = params.companyName
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? escapeHtml(params.companyName)
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: "—";
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try {
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await getTransporter().sendMail({
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from: getFrom(),
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to: adminEmail,
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subject: `[PieCed] Skill activation requested — ${params.skillName} on ${params.tenantName}`,
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text: [
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"A customer has requested activation of a manual-setup skill.",
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"",
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`Skill: ${params.skillName} (${params.skillId})`,
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`Tenant: ${params.tenantName}`,
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`Organization:${params.companyName ?? "—"}`,
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`Requested by:${params.requesterName} <${params.requesterEmail}>`,
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"",
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"Review and act in the admin queue:",
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"https://app.pieced.ch/admin/skills/pending",
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].join("\n"),
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html: `
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<div style="font-family: -apple-system, BlinkMacSystemFont, sans-serif; max-width: 560px; padding: 24px; background: #1a1a1a; color: #e5e5e5;">
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<h2 style="margin: 0 0 16px; color: #10B981;">Skill activation requested</h2>
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<p>A customer has requested activation of a manual-setup skill.</p>
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<table style="width:100%; border-collapse: collapse; margin: 12px 0;">
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<tr><td style="color:#888; padding:4px 0;">Skill</td><td>${safeSkillName} (<code>${safeSkillId}</code>)</td></tr>
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<tr><td style="color:#888; padding:4px 0;">Tenant</td><td><code>${safeTenant}</code></td></tr>
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<tr><td style="color:#888; padding:4px 0;">Organization</td><td>${safeCompany}</td></tr>
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<tr><td style="color:#888; padding:4px 0;">Requested by</td><td>${safeRequester} <${safeRequesterEmail}></td></tr>
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</table>
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<p>
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<a href="https://app.pieced.ch/admin/skills/pending" style="display:inline-block; padding:10px 24px; background:#10B981; color:#fff; text-decoration:none; border-radius:8px; font-weight:500;">
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Open admin queue
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</a>
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</p>
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<hr style="border:none; border-top:1px solid #333; margin:24px 0;" />
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<p style="color:#666; font-size:12px;">PieCed IT — Admin notification</p>
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</div>
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`,
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});
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} catch (err) {
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console.error("Failed to send skill activation admin notification:", err);
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}
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}
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export async function sendSkillActivationApprovalEmail(params: {
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to: string;
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contactName: string;
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skillName: string;
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tenantName: string;
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}): Promise<void> {
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const safeName = escapeHtml(params.contactName);
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const safeSkill = escapeHtml(params.skillName);
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const safeTenant = escapeHtml(params.tenantName);
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try {
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await getTransporter().sendMail({
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from: getFrom(),
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to: params.to,
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subject: `Your skill activation has been approved — ${params.skillName}`,
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text: [
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`Hello ${params.contactName},`,
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"",
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`Good news — your request to activate "${params.skillName}" on tenant ${params.tenantName} has been approved and the skill is now live.`,
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"",
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"You can manage it from your tenant settings.",
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"",
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"Best regards,",
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"PieCed IT",
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].join("\n"),
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html: `
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<div style="font-family: -apple-system, BlinkMacSystemFont, sans-serif; max-width:560px; padding:24px; background:#1a1a1a; color:#e5e5e5;">
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<h2 style="margin:0 0 16px; color:#10B981;">Skill approved & activated</h2>
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<p>Hello ${safeName},</p>
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<p>Your request to activate <strong>${safeSkill}</strong> on tenant <code>${safeTenant}</code> has been approved and the skill is now live.</p>
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<p>You can manage it from your tenant settings.</p>
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<p>
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<a href="https://app.pieced.ch/tenants/${encodeURIComponent(params.tenantName)}" style="display:inline-block; padding:10px 24px; background:#10B981; color:#fff; text-decoration:none; border-radius:8px; font-weight:500;">
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Open tenant
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</a>
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</p>
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<hr style="border:none; border-top:1px solid #333; margin:24px 0;" />
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<p style="color:#666; font-size:12px;">PieCed IT</p>
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</div>
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`,
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});
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} catch (err) {
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console.error("Failed to send skill activation approval email:", err);
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}
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}
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export async function sendSkillActivationRejectionEmail(params: {
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to: string;
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contactName: string;
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skillName: string;
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tenantName: string;
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reason: string;
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}): Promise<void> {
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const safeName = escapeHtml(params.contactName);
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const safeSkill = escapeHtml(params.skillName);
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const safeTenant = escapeHtml(params.tenantName);
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const safeReason = escapeHtml(params.reason);
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try {
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await getTransporter().sendMail({
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from: getFrom(),
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to: params.to,
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subject: `Update on your skill activation request — ${params.skillName}`,
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text: [
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`Hello ${params.contactName},`,
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"",
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`We were unable to approve your request to activate "${params.skillName}" on tenant ${params.tenantName}.`,
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"",
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"Reason from our team:",
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params.reason,
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"",
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"You can try again from your tenant settings once the matter is resolved.",
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"",
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"Best regards,",
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"PieCed IT",
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].join("\n"),
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html: `
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<div style="font-family: -apple-system, BlinkMacSystemFont, sans-serif; max-width:560px; padding:24px; background:#1a1a1a; color:#e5e5e5;">
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<h2 style="margin:0 0 16px; color:#ef4444;">Activation request not approved</h2>
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<p>Hello ${safeName},</p>
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<p>We were unable to approve your request to activate <strong>${safeSkill}</strong> on tenant <code>${safeTenant}</code>.</p>
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<div style="background:#2a2a2a; border-left:3px solid #ef4444; padding:12px 16px; border-radius:6px; margin:16px 0;">
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<p style="color:#ccc; font-size:13px; margin:0;"><strong>Reason from our team:</strong></p>
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<p style="color:#aaa; font-size:13px; margin:8px 0 0 0; white-space:pre-wrap;">${safeReason}</p>
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</div>
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<p>You can try again from your tenant settings once the matter is resolved.</p>
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<hr style="border:none; border-top:1px solid #333; margin:24px 0;" />
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<p style="color:#666; font-size:12px;">PieCed IT</p>
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</div>
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`,
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});
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} catch (err) {
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console.error("Failed to send skill activation rejection email:", err);
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}
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}
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